Help center
Answers for installation, accounts, creations and purchases.
Installation & browser
Which browsers are supported?
The first release supports desktop Google Chrome and Microsoft Edge. Install from the official extension store using a link on our website.
I installed MakeLook but cannot find it.
Open your browser’s extensions menu, find MakeLook and pin it to the toolbar if your browser supports that option.
Accounts & sign-in
How do I create an account?
MakeLook currently supports Google and Microsoft sign-in. Your first approved sign-in creates the associated account without a separate MakeLook password.
Can I sign in on another computer?
You can access your account with the same sign-in method. Photos and identity references saved only on your original device may not automatically appear on the new one.
I forgot my password.
MakeLook does not issue a separate Google or Microsoft password. Use the account recovery options from your sign-in provider.
Images & creations
Are my photos uploaded to your servers?
Visiting the website alone does not automatically upload photos from your device. In the extension, necessary identity photos may be sent to our service when you set up an identity or submit a creation. AI providers may also process content needed for creation. Details will be confirmed in the Privacy Policy.
Why is the result not identical to my reference?
AI results may differ because of source quality, identity features, model limits and generation variability. MakeLook cannot promise an exact reproduction.
My creation failed. What should I do?
Check the task status and error message in the extension before submitting again. Contact support with your task ID if needed.
Billing & privacy
Where can I see credits and purchases?
The website account page is not available yet. Credits may be visible in the extension when your account service is available; purchase history on the website is not yet connected.
How can I delete my account?
Account deletion is not available through this website yet. This website has not published a deletion process or contact channel. Deleting an account does not automatically erase photos saved on your own device.
Still need help?
Please include a description, browser version and task ID. Do not send passwords, complete payment card details or unnecessary private photos.
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